Document intelligence
drwxr-x— ./use-cases/document-intelligence
Agents that read, extract and structure documents at the scale your team can’t.
- extract fields from thousands of docs in minutes, not weeks
- route contracts by clause, expiry and risk
$ bh run ./use-cases/customer-support
Customer support▌
First response in seconds, routine tickets resolved without a human.
ticketstriagehelpdeskdeflection
the problem
Repetitive tickets eat your support hours. Customers wait for first responses while your team re-types the same answers and re-explains the same steps.
how agents fix it
Agents triage inbound tickets, draft accurate first responses from your knowledge base, and resolve routine requests end to end. Humans step in only for the edge cases that actually need them.
$ ls ./outcomes --long
What you get
-> instant first response, 24/7
-> routine tickets deflected and resolved
-> escalation reserved for real judgement calls
$ # ready to scope this in your stack?▌
-> routine tickets deflected and resolved
-> escalation reserved for real judgement calls
$ # ready to scope this in your stack?▌
$ ls ../ --long
Related use cases
Lead qualification
drwxr-x— ./use-cases/lead-qualification
Score, enrich and qualify every inbound lead before your team spends a minute.
- enriched, researched lead profiles on arrival
- scored pipeline ranked by fit and intent
Back-office automation
drwxr-x— ./use-cases/back-office-automation
The routine ops work runs itself; humans handle the exceptions.
- reconciliations and syncs run on schedule
- cross-system data moves without copy-paste
$ grep -R "related" . --no-filename
Related reading
$ book --type discovery --duration 30m --cost $0
Thirty minutes.
Zero dollars. Real answers.
Bring the problem, the half-built prototype, or just the hunch that agents could change how you work. We’ll tell you straight what’s worth building — and what isn’t.
Book a free 30-min discovery call-># no deck, no pressure, no obligation. exit code 0 either way.